Physical Security Infrastructure Management (PSIM) – Applications, Challenges and Benefits

Physical Security Infrastructure Management (PSIM) – Applications, Challenges and Benefits

Overview

Physical security information management (PSIM) is software designed to integrate multiple unconnected security applications and devices and control them through one comprehensive user interface.

PSIM is realized via collection and correlation of events from existing disparate security devices and information systems (video, access control, sensors, analytics, networks, building systems, etc.) to empower personnel to identify and proactively resolve situations.

<Image courtesy of Aventuracctv.com>

PSIM Applications

Critical Applications

Transportation PSIM

  • Transportation: rails, airports, seaports, subway.
  • Utilities: oil and gas, electricity, and dams in cities.
  • Communication: mobile operators, service providers, incumbent communication providers, digital TV operators.
  • Government: government infrastructure (buildings), Public Safety, Homeland Security Agencies.
  • Military: campuses, buildings etc.

Non-critical Applications

First Responders PSIM

  • Education: Universities, Colleges, Private Schools.
  • First Responders & Healthcare: Hospitals, Fire Departments, Private EMS/Ambulance, emergency management.
  • Industrial & High Tech: Manufacturing plants, Research centers, Fortune 500 & Fortune 1000 companies

 

PSIM Challenges

A complete PSIM software system has six key capabilities that help to distinguish it from other forms of integration:

Collection – PSIM software must be multi-vendor and mutli-technology in order to be able to collect data from any number of disparate security devices or systems using a variety of protocols and interfaces.

Analysis – PSIM must be able to analyse and correlate a large volume of  data, events and alarms to identify the real situations and their priority.

Verification – PSIM software must present the relevant situation information in a quick and easily-digestible format for an operator to verify the situation.

Resolution – PSIM must provide Standard Operating Procedures (SOPs), step-by-step instructions based on best practices customised to fit the organisation’s policies, and tools to resolve the situation.

Reporting– PSIM must track all the information and steps for compliance reporting, training and potentially, in-depth investigative analysis.

Audit trail – PSIM must also monitor how each operator interacts with the system, track any manual changes to security systems and calculate reaction times for each event.

PSIM Benefits

A successful implementation of a Physical Security Infrastructure Management system, presents many important benefits:

[accordian]
PSIM integration enables numerous organizational benefits, including:

  • increased control,
  • improved situation awareness and
  • management reporting.

Ultimately, these solutions allow organizations to reduce costs through improved efficiency and to improve security through increased intelligence.

Beyond the time-saving and efficiency benefits of automation, PSIM enables modern business processes that are essential to any modern security department. For organizations, this includes:

  • regular reports,
  • incident logs,
  • continuous process improvement initiatives,
  • training drills,
  • system healthcare checks,

and much more.

Many of the alarms and alerts that come into the security environment are not really threats. These need to be prioritized according to risk, such as time of day, location of personnel and a whole range of other critical factors. ‘Dynamic alarm management’ is required to find the ‘hot’ ones which indicate that some action may need to be taken. Connected systems and automation of processes such as:

  • key personnel alerting,
  • video verification, and
  • Service Level Agreements (SLA)

will help to ensure alarms/alerts are followed up quickly and in a relevant manner.

PSIM is enabling companies to create centralized security infrastructures, some of the advantages this provides includes:

  • Consistent levels of security across all sites, so no weak links
  • Cost reductions through reduced manned guards
  • Cost reductions through fewer control rooms
  • Better use of remote monitoring

PSIM realises reports and dashboards covering the entire security estate.

PSIM has become the perfect catalyst for this transition from systems, which are reliant on constant monitoring and input by security personnel to information based systems which proactively manage the increasing volume of information in the control room.

To further drive value from the security departments of a company, PSIM data mining and analytic capabilities can be utilized to create highly specialized reports for other department heads.

[/fusion_accordion]

PSIM Standards

Two organizations, Open Network Video Interface Forum (ONVIF) and Physical Security Interoperability Alliance (PSIA), are working to develop global standards, useful in the PSIM environment, for the interface of IP-based physical security products.

ONVIF emphasizes standardization of communication and interoperability between IP-based products regardless of manufacturer. Familiar in the video arena, ONVIF specifications define a common protocol for the exchange of information between network video devices including automatic device discovery, video streaming and intelligence metadata.

PSIA is working towards plug-and-play interoperability for IP-enabled security devices. Currently PSIA has four functional specifications — video, recording/content management (storage), analytics, and area control (access control and intrusion).

Companies had to invest a lot of money to write interfaces to a variety of devices. These Standards Organisations  are making their lives easier by reducing the number of APIs (application programming interfaces) they have to write.

PSIM Future

PSIM future appears very interesting.

Mobile applications, 3D rendering of space and equipment as well as virtual reality will take PSIM to the next level of importance and effectiveness.

Smart policies will be introduced to simplify security threat monitoring, e.g. real-time policy/configuration management, correlation and verification, visualization, rules-based workflow for response, availability/resilience and post-event reporting and analysis.

Scaling through big data techniques and intelligence through deep learning and Artificial Intelligence will be key features in PSIM systems.

PSIM Solutions in SNMP Center logo

Intelli-Site from OSSI – Flexible Software suitable for both small, medium and large PSIM projects

OSSI is a provider of integrated security systems including System Integration and Physical Security Information Management (PSIM).

OSSI integrates Access Control, CCTV and Network Video, Fire, Intrusion, Perimeter, and other integrated security systems into an easily-managed end user control solution. OSSI is focusing on some specific security market segments with solutions tailored to cover specific needs. These segments include:

  • Education
  • Airports & Public Transportation
  • Goverment
  • Healthcare
  • Petrochemical
  • Casinos & Gaming, etc.

 

OSSI Offerings

OSSI offerings cover Physical Security Infrastructure Management (PSIM), Electronic Access Control (EAC) and Asset Tracking.

OSSI software products include:

  • Intelli-Site – a platform for Physical Security Infrastructure Management
  • ReadyAXS – A simple software solution for access control of up to 64 access points (doors)
  • IntelliTrack – a software to track assets based on RFID

 

OSSI hardware products include:

  • ReadyAXS – a 4 reader access control panel
  • Compass CS and ES – solutions utilizing Compass Technologies Intelligent Module hardware with extremely small Footprint.
  • MAC GS – solution utilizing MAC series hardware supporting Programmable Logic Control (PLC) ladder logic.
  • Smart Card Readers 
  • Proximity Readers 
  • 433 Mhz RFID Receivers, Antennas and Active Tags
  • 900 MHz RFID Readers and Pedestals
  • Wiegand RFID Programmer and Tokens
  • 900 UHF RFID Tags & 900 Mhz Readers

OSSI controllers

Intelli-Site (OSSI PSIM Solution)

(Source: OSSI site)

Intelli-Site CS is a wizard driven Access Control platform which allows the installer to program  a full Access Control system of 16 to 24 doors in less than an hour. A wizard renames multiple points at one time, adds time zones, holidays, additional workstations and more.  It offers a Card Holder import feature and provides for highlighted bulk card selection for modification. The programming wizard provides dealers a significant competitive advantage on smaller projects by reducing their implementation effort.

Intelli-Site ES provides the foundation for a fully integrated solution. ES is a fully customizable integration platform that provides the integrator with tools to create interactive screens like a website. The screens provide the end-user with feedback of every detail of their system. An information manager queue offers the end user one click operation when responding to an event or alarm. Some of the simultaneous commands include, display screen, connect intercom, display video, acknowledge alarm, and more.

Intelli-Site GS adds the ability to integrate to OSSI Mac series Smart PLC hardware, server redundancy, multi-server administration and OPC servers.  OPC servers provide Intelli-Site GS the ability to support many other platforms like most PLC manufactures, Backnet, Modbus and Building Automation which provides a complete PSIM solution.

OSSI Intellisite

ReadyAXS (OSSI Access Control Solution)

(Source: OSSI site)

OSSI’s ReadyAXS is a user-friendly, feature-rich software package designed specifically to manage Electronic Access Control (EAC).

ReadyAXS

ReadyAXS supports several advanced features found traditionally in enterprise level solutions.

Features:

  • Supports 32 doors (standard), and is scalable to 64 doors
  • Multiple card format support: Six of the most common are pre loaded
  • Easy to install
  • LAN and WAN Controller support
  • Auto-detection of controllers
  • Auto-configuration of controllers
  • Intuitive programming of: timezones, holidays, users, and access levels
  • Graphical representation of door status
  • One click control of doors from the monitoring screen
  • Intuitive card-holder user interface
  • Automatic card holder activation and expiration
  • Local anti-passback support
  • First use card auto enrolment
  • Import and export CSV files for expedited cardholder data programming

Advanced Programming Features:

  • Multi-card (escort)
  • First card in activates Timezone-controlled doors
  • Calendar-based holidays
  • Local Interlocking doors
  • GUI floor plan mapping
  • Special events schedules
  • Advanced attendance reporting

Attendance Reports Include:

  • Late arrival
  • Early leave
  • Absentee Sick Leave
  • Holiday / Vacation Day
  • Business Trip
  • Overtime identification
  • Manual Sign-in
  • No card read alerting
  • Custom creation of shift rules
  • Export all reports to CSV

 

Conclusion

OSSI is definitely not one of the world top-5 PSIM vendors. But is this a bad thing? Maybe not. If you have a small or medium size physical security project, you may find that OSSI may cover your needs without any bells and whistles but also at a fraction of the cost of the big-5 software.

I will be considering OSSI as a solution from now on for any small to medium size projects I am involved. How about you?

Oh, and here is a link to OSSI web site

  • Verint PSIM

Nextiva PSIM by Verint – An Actionable Intelligence solution. Enhances security and improves emergency management

Overview

Verint is one of the five PSIM Megavendors

Verint is a global leader in Actionable Intelligence solutions and value-added services that help organizations worldwide improve enterprise performance and make the world a safer place. Verint is not focused on PSIM, but instead has a wide portfolio of solutions and products addressing multiple markets, one of which is PSIM.

Verint solutions for the PSIM market are marketed as:

  • Video and Situation Intelligence
  • Communications and Cyber Intelligence
  • Public Safety

Verint Offerings

NEXTIVA PSIM

Verint products include:

Video Management Software: Nextiva’s robust video management software promotes more manageable and effective video operations, with automated system health monitoring and diagnostics, live and recorded video viewing, multi-site connectivity, policy-based video distribution, efficient virtual matrix switching, versatile investigation management capabilities, and enterprise NVR management and viewing applications.

Situation Management: Nextiva SMC, a Situation Management Center, is a comprehensive software solution that provides capabilities for the various phases of situation managementincluding real-time situation awareness, efficient response and notification, investigation and debriefing, planning and compliance, and preventive intelligence.

Network Video Recorders: Nextiva network video recorders capture high-quality video images from analog and IP cameras, with industry-leading interfaces to various security and business systems. Designed for large-scale video operations, its unified video viewing software interfaces help managers and security staff detect security threats and monitor system health efficiently.

Video Business Intelligence: Nextiva Video Business Intelligence suite of applications include people counting and queue monitoring technologies to enable business functions such as store/branch performance benchmarking, workforce management, merchandising and customer experience management in retail stores, banks and other financial institutions.

Surveillance Analytics: Nextiva Surveillance Analytics offers an advanced video analytics solution to help improve security responsiveness. Nextiva’s sophisticated technology is designed to enable real-time alerting for a variety of user-defined events relating to people, vehicles and static objects.

IP Cameras: Nextiva IP cameras combine excellent video quality with ultra-efficient bandwidth management and come in a variety of form factors to accommodate virtually any video surveillance application.

Encoders & Decoders: Nextiva video encoders feature the industry’s most effective video encoding technology, designed to deliver excellent imagery, while using significantly less network bandwidth and storage. Nextiva decoders offer high-definition technology and H.264 video decompression to enhance the functionality and versatility of complex implementations.

Nextiva PSIM Platform

The combination of valuable tools enhances security through video and audio surveillance, video analytics and advanced alarm systems, enabling the correlation of critical sensory data. Feature-rich video viewing and policy-based distribution help improve emergency management throughout critical infrastructure, and Nextiva Video Management Software unifies views into a simple, easy-to-use format to empower situation awareness and enable rapid response.

Nextiva Verint PSIM

Nextiva’s PSIM platform integrates video with other security, safety and building management systems, including access control, radar, analytics, command and dispatch. Since Nextiva PSIM can accommodate vast amounts of data from a variety of systems and route precise information to security personnel, it can help promote a more effective, proactive approach to security and emergency management in the critical infrastructure environment.

With the Nextiva portfolio, airports can leverage video and situation intelligence to address security and operational challenges. The Nextiva portfolio delivers a cutting-edge surveillance and information management platform that can deliver a high level of safety, security and disaster preparedness for the vast, diverse environments typical of today’s commercial airports.

All PSIM Applications Articles

Interested in learning more about PSIM applications, benefits and characteristics? Check out below:

  • Telecom Operators doing Integration

Are Telecom Operators to resume the role of Integrators again?

Fabien Voyer, Director of Marketing Strategy, Orange mentioned during the recent TMForum Live event that roles that have been traditionally held by Telecom Operators, Service [...]

  • Rest API

What is a REST interface and what are its benefits?

Here is a summary of what you need to know about REST: REST is an acronym for Representational State Transfer REST is an architecture style [...]

  • Internet trends

Highlights from Mary Meeker’s Internet Trends Report

We have summarized interesting highlights from the internet trends  presented by industry analyst Mary Meeker in her annual, much anticipated Internet Trends Report at Kleiner [...]

  • market trends

Understanding market trends to outplay traditional BI

Digital business dynamics are changing the entire field of data and analytics. Gartner is telling India’s data and analytics leaders to evolve traditional approaches, and [...]

All PSIM Solutions Articles

Interested in discovering other PSIM solutions? Check out below:

Intelli-Site from OSSI – Flexible Software suitable for both small, medium and large PSIM projects

OSSI is a provider of integrated security systems including System Integration and Physical Security Information Management (PSIM). OSSI integrates Access Control, CCTV and Network Video, [...]

  • Verint PSIM

Nextiva PSIM by Verint – An Actionable Intelligence solution. Enhances security and improves emergency management

Overview Verint is one of the five PSIM Megavendors Verint is a global leader in Actionable Intelligence solutions and value-added services that help [...]

IPSecurityCenter – Physical Security Information Management (PSIM) from CNL to secure major cities, critical infrastructure and global commerce

Overview CNL Software is a world leader and global provider of Physical Security Information Management (PSIM) software, designed for complete Integrated Situation Management. CNL [...]

  • Proximex Surveillint

Proximex Surveillint- Integrated Physical Security Infrastructure Management

Overview Proximex develops innovative solutions that leverage existing and new systems and technologies that are integrated into a centralized command and control center. Proximex [...]

IPSecurityCenter – Physical Security Information Management (PSIM) from CNL to secure major cities, critical infrastructure and global commerce

Overview

CNL Software is a world leader and global provider of Physical Security Information Management (PSIM) software, designed for complete Integrated Situation Management. CNL Software PSIM technology is deployed to secure major cities, critical infrastructure and global commerce.

CNL Software’s solutions sit at the heart of some of the largest, most complex and ground-breaking PSIM integration projects in the world helping to shape the future of security by offering thought leadership on key issues such as asset protection, energy reduction, process compliance and business advantage in converged physical environments.

CNL Software Offerings

As the developer of the IPSecurityCenter™ PSIM solution, CNL Software took a tried and tested IT based approach to security integration. They built a ‘Commercial off the Shelf’ (COTS) development suite that allows the creation of customized command and control suites at a fraction of the time and cost of bespoke solutions.

CNL-logo

By the addition of a strong workflow engine, CNL Software can integrate most security applications and add compliance, convergence and situational awareness to the resulting solution. This highly scalable PSIM solution works in city center CCTV operations, large enterprise security applications, power stations, and oil refineries to name a few, managing all the security assets according to the security policy required.

Together with delivery partners, CNL Software has developed and deployed some of the most innovative, forward thinking PSIM solutions to control rooms around the globe.

IPSecurityCenter

CNL IPSecurityCenter Architecture 2
IPSecurityCenter™ PSIM is designed to be scalable, resilient and future-proof. Utilizing a Windows server-client architecture, IPSecurityCenter is based on the Microsoft® .NET Framework and industry-standard Microsoft® SQL Server databases. The product has been designed using an open systems approach to allow rapid integration of 3rd party software and hardware products.

Data integration enables IPSecurityCenter to reach beyond the boundaries of traditional security software to integrate business systems and data, e.g HR, with physical security policies. Database connectivity is achieved through ODBC-compliant business connectors, unifying data islands from multiple databases through the same interface.

IPSecurityCenter is designed to support a standards-compliance Service Oriented Architecture (SOA). For the Systems Integrator, graphical tools allow traditionally complex integrations, such as linking cellular messaging with access control, to be achieved in a visual drag-and-drop environment.

 

All PSIM Applications Articles

Interested in learning more about PSIM applications, benefits and characteristics? Check out below:

  • Telecom Operators doing Integration

Are Telecom Operators to resume the role of Integrators again?

Fabien Voyer, Director of Marketing Strategy, Orange mentioned during the recent TMForum Live event that roles that have been traditionally held by Telecom Operators, Service [...]

  • Rest API

What is a REST interface and what are its benefits?

Here is a summary of what you need to know about REST: REST is an acronym for Representational State Transfer REST is an architecture style [...]

  • Internet trends

Highlights from Mary Meeker’s Internet Trends Report

We have summarized interesting highlights from the internet trends  presented by industry analyst Mary Meeker in her annual, much anticipated Internet Trends Report at Kleiner [...]

  • market trends

Understanding market trends to outplay traditional BI

Digital business dynamics are changing the entire field of data and analytics. Gartner is telling India’s data and analytics leaders to evolve traditional approaches, and [...]

All PSIM Solutions Articles

Interested in discovering other PSIM solutions? Check out below:

Intelli-Site from OSSI – Flexible Software suitable for both small, medium and large PSIM projects

OSSI is a provider of integrated security systems including System Integration and Physical Security Information Management (PSIM). OSSI integrates Access Control, CCTV and Network Video, [...]

  • Verint PSIM

Nextiva PSIM by Verint – An Actionable Intelligence solution. Enhances security and improves emergency management

Overview Verint is one of the five PSIM Megavendors Verint is a global leader in Actionable Intelligence solutions and value-added services that help [...]

IPSecurityCenter – Physical Security Information Management (PSIM) from CNL to secure major cities, critical infrastructure and global commerce

Overview CNL Software is a world leader and global provider of Physical Security Information Management (PSIM) software, designed for complete Integrated Situation Management. CNL [...]

  • Proximex Surveillint

Proximex Surveillint- Integrated Physical Security Infrastructure Management

Overview Proximex develops innovative solutions that leverage existing and new systems and technologies that are integrated into a centralized command and control center. Proximex [...]

Other PSIM Solutions

  • Proximex Surveillint

Proximex Surveillint- Integrated Physical Security Infrastructure Management

Overview

Proximex develops innovative solutions that leverage existing and new systems and technologies that are integrated into a centralized command and control center. Proximex solutions ensure that incident information is no longer trapped within disparate systems, but brought together in context with security policies and operations for analysis and resolution.
CSOs and security teams select Proximex solutions for their ability to help mitigate risk, ensure compliance, and offer a quick return on investment and low total cost of ownership. IT organizations approve of their scalable architecture, high availability and failover capabilities, ease of configuration and ongoing maintenance.
Proximex, acquired by ADT in March 2011, continues to operate as a separate entity under Tyco, and works with a variety of channel partners and integrators.

Proximex Surveillint Software Platform

Proximex provides the Surveillint PSIM product to connect and correlate information from disparate systems and to consolidate information to mitigate risk. Incorporating an end- user’s protocols and standard operating procedures, the system’s “business logic” intelligent policy engine automates manual and time-consuming tasks for fast and accurate response.

Proximex Surveillint

With Surveillint, operators can visualize sensor and alarm locations, simultaneously view live and recorded video, view asset/external event location displays, and execute sensor commands directly from hierarchical maps.

  • Observe alarm locations and alerts on a geospatial map
  • Manage and prioritize alerts based on templates and policies
  • Watch live and recorded video simultaneously
  • Snap video images and export video
  • Support multiple instances of video console on a single workstation
  • Advanced PTZ camera controls including USB joystick support
  • Deploy alerts to officers in the field
  • Monitor the working status of security systems

 

All PSIM Applications Articles

Interested in learning more about PSIM applications, benefits and characteristics? Check out below:

  • Telecom Operators doing Integration

Are Telecom Operators to resume the role of Integrators again?

Fabien Voyer, Director of Marketing Strategy, Orange mentioned during the recent TMForum Live event that [...]

  • Rest API

What is a REST interface and what are its benefits?

Here is a summary of what you need to know about REST: REST is an [...]

  • Internet trends

Highlights from Mary Meeker’s Internet Trends Report

We have summarized interesting highlights from the internet trends  presented by industry analyst Mary Meeker [...]

  • market trends

Understanding market trends to outplay traditional BI

Digital business dynamics are changing the entire field of data and analytics. Gartner is telling [...]

All PSIM Solutions Articles

Interested in discovering other PSIM solutions? Check out below:

Intelli-Site from OSSI – Flexible Software suitable for both small, medium and large PSIM projects

OSSI is a provider of integrated security systems including System Integration and Physical Security Information [...]

  • Verint PSIM

Nextiva PSIM by Verint – An Actionable Intelligence solution. Enhances security and improves emergency management

Overview Verint is one of the five PSIM Megavendors Verint is a global [...]

IPSecurityCenter – Physical Security Information Management (PSIM) from CNL to secure major cities, critical infrastructure and global commerce

Overview CNL Software is a world leader and global provider of Physical Security Information [...]

  • Proximex Surveillint

Proximex Surveillint- Integrated Physical Security Infrastructure Management

Overview Proximex develops innovative solutions that leverage existing and new systems and technologies that [...]

 

2017-02-15T08:06:19+00:00 May 17th, 2014|Categories: Use Cases|Tags: |Comments Off on Physical Security Infrastructure Management (PSIM) – Applications, Challenges and Benefits

About the Author:

Christos Rizos is a Network, Systems and Applications Management expert with 20+ years experience in the technology domain, providing consulting services to Vendors and Operators around the world.