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TEOCO

TEOCO is a leading provider of planning, assurance, analytics and optimization software solutions to Communications Service Providers (CSPs) worldwide.
Work 12150 Monument Drive, Suite 400 Fairfax VA VA 22033 USA Work Phone: +1 703–322-9200 Website: TEOCO

Biography

Photo of TEOCO

Most people would consider TEOCO an analytics company. TEOCO, however, firmly describes itself as an optimization company. As TEOCO describes: “Sure, most of our solutions apply analytics to massive amounts of data, but our end-game is always about optimization, whether that be optimizing your profitability, your customer experience or your network performance. Analytics for the sake of analytics has no inherent value.”

By focusing on optimizing the businesses of its customers TEOCO has become a leading provider of planning, assurance, analytics and optimization software solutions to Communications Service Providers (CSPs) worldwide. TEOCO expertise helps CSPs solve the daily challenges they face with their customers, their business and their network.

To date TEOCO has helped more than 300 of the largest service providers in over 100 countries run their networks and businesses more efficiently and profitably, while delivering better quality of service to their customers.

Overview

Launched in 1995, TEOCO initially focused on servicing communication service provider (CSP) financial organizations with business support systems (BSS) applications.

We pioneered the use of big data financial analytics and the ability to understand cost, revenue and margin performance of partners, services, and ultimately individual customers.

In recent years, TEOCO has made a series of strategic acquisitions, expanding its solutions into the operational support systems (OSS) targeting CSP network and engineering departments. These acquisitions provided access and strengthened domain expertise in the massive amounts of network data, to offer the most granular insights into subscriber behavior.

The company has been headquartered in Fairfax, Virginia, USA, since its inception by founder and CEO Atul Jain. Today, TEOCO maintains 25 office locations over 6 continents. TEOCO’s acquisitions have not only expanded its solution portfolio, but also dramatically increased its scale and reach to effectively expand its ability to sell, deliver, and support customers in every geographic region.

Notes

Solutions
Our portfolio of solutions address challenges in the three key pillars of the modern Communication Service Provider (CSP), their network, their business and their customers.
Customer
Optimize customer value and provide the best possible customer experience.

Business
Increase margins, reduce costs, and create revenues with financial and partner analytics.

Network
Plan, assure, analyze and optimize your network for improved customer satisfaction.

Products
Our portfolio of planning, assurance, analytics and optimization products has helped more than 300 of the largest service providers in over 100 countries run their networks more efficiently and profitably, while delivering better quality of service to their customers.
Financial Analytics
Business assurance and analytics products for cost, margin and partner optimization.

Customer Analytics
Customer analytics products to understand behavior, profitability and QoE.

Planning & Optimization
Integrated suite of radio, backhaul and capacity planning, optimization and SON products.

Service Assurance
Service assurance and network analytics products for performance, fault, and service quality.